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8 answers
Can I use my existing Proudlii account?
The web sign-in is designed to use the same Firebase account as the mobile app. Access is being rolled out behind the Coming Soon page. Keep using your existing sign-in method; don't create a second account to solve a sign-in problem.
Open sign-in →I forgot my password. What can I do?
Use password recovery if you originally registered with email and password. If you use Google or Apple, use that same provider. Password recovery gives the same confirmation whether or not an address is eligible.
Password recovery →Does the map show my exact location?
The design preview uses fictional locations and never requests your device location. The live web map is not enabled. Approximate positioning and server-side privacy protections are required before it opens.
Privacy settings →Do preview settings change my mobile account?
No. Controls labeled sample or preview are saved only in this browser. Connected account controls explicitly describe when they write to Proudlii. Until those controls are enabled, use the mobile app to manage your real visibility.
My account →How do blocking and reporting work here?
In the design preview, blocking hides a sample profile locally. The report form demonstrates the flow but submits nothing. Real block management and report review need backend and operational readiness before launch.
Blocked profiles →Are my messages being sent?
No messages from the preview are sent. Sample conversations stay in screen memory and disappear when you leave. Existing Proudlii conversations remain in the mobile app until the web integration is ready.
Messages →The map is blank. What should I try?
Try the map's retry control or reload the page. WebGL or map tiles may be unavailable on a restricted browser or network. Discover provides an accessible list of the sample people without needing the map.
Browse Discover →How do I reset the design preview?
Settings → Account → Reset demo data clears your sample profile, saved people, blocked sample IDs and preferences in this browser. It does not delete or modify a Firebase account.
Account settings →Still need a hand?
Prepare a request to share through your existing Proudlii support channel.
Prepare a request